We build character so that you can build your business.

ProFormance Consulting 330
Negotiating with Difficult Stakeholders

Being able to negotiate means more bargaining power, more favourable costs, and better terms. This course will enable you to think critically, as well as gain stakeholder trust by creating "win-win" scenarios. In addition to this, you will learn different strategies to mitigate conflict and deal with hostility during negotiations.




Recommended for: Managers, Business Professionals

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ProFormance Consulting 331
Conflict Management in the Workplace

Depending on the work environment, things do not always go smoothly. Being able to effectively mitigate and manage conflict is essential to being a successful manager or business owner. Being able to foster a cohesive environment for stakeholders means objectives and expectations are achieved. This course is based around seven stages of conflict and suggests alternative solutions and tools which can be implemented at each stage.


Recommended for: Managers, Business Professionals

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ProFormance Consulting 332
An Overview of Business Analysis

Business Analysts (BAs) enable change through defining eeds and recommending solutions which in turn creates value for stakeholders. However, you do not have to be a business analyst to understand some of the basic best practices that can help you better develop strategies to improve your business. This course will provide fundamental knowledge of business analysis concepts and is recommended before learners proceed to take the “Working in Agile” course.


Recommended for: Employees, Managers, Business Professionals

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ProFormance Consulting 333
Working in Agile (Business Analysis)

Now that you have a good understanding of business analysis, you want to explore more effective ways of gathering requirements, managing projects, and delivering value to stakeholders. Agile is not merely a thing you learn – it is a methodology pertaining to gathering requirements and producing deliverables consistently with the use of milestones. This course will enable you to effectively manage a team, prioritize short-term work objectives, and produce deliverables in a timely manner.


Recommended for: Employees, Managers, Business Professionals

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ProFormance Consulting 334
Strategic Planning for Business Success

Being an innovator or market leader requires more focus on strategy and not just the "heavy lifting." Without careful strategic planning and product placement, many companies today would not have reached a great level of success. This course aims to better equip you with the skills you need to get to the top and stay there. By looking at the “big picture” and deploying holistic business practices, you will be able to make decisions which will have a positive income over the long-term.


Recommended for: Managers, Business Professionals

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ProFormance Consulting 335
Effective Leadership Skills and Teambuilding

Strong teams mean strong leadership. Leaders do not just “lead” – they motivate their team and build them up to meet their objectives. Being a leader is about first enabling others to succeed and work at their full potential. Whether you are a manager or a business owner, this course will arm you with the necessary tools to effectively mobilize and supervise a team, while increasing efficiency and productivity.




Recommended for: Managers, Business Professionals

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ProFormance Consulting 336
Demographic Challenges in the Workplace

A changing workplace means changing work styles, attitudes, and organizational culture. As the workplace becomes more diverse by age, cultural background, and professional background, managers find it difficult to maintain a workforce which is productive as well as cohesive. This course equips managers with the tools needed to engage with teams in a manner that is effective but also inclusive to everyone.



Recommended for: Employees, Managers, Business Professionals

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ProFormance Consulting 337
Creative Problem-solving and Decision-making

We often encounter some road blocks and bumps on the road to success. Solving problems in a creative manner means improvising and being able to get out of a jam with whatever is available at that particular moment. Strong decision-making skills are what can enable you to align your thought process with what is profitable, logical, and optimal for your business. This course will better equip you with the tools to be confident in making decisions and finding solutions that satisfy business needs.

Recommended for: Employees, Managers, Business Professionals

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ProFormance Consulting 338
Communicating Effectively in the Workplace

Communicating with your clients and stakeholders is critical to ensure that needs are being captured and satisfied. A lot can get lost in translation because (A) we each possess different levels of understanding around different subject areas, and (B) because of the sheer nature of communication channels in general. This course will enable you to better identify requirements, dictate tasks and delegate responsibilities to team members, as well as form strong client relationships.

Recommended for: Employees, Managers, Business Professionals

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We build character so that you can build your business.
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